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HOW MUCH IS DELIVERY?
Delivery is free!
WHAT DELIVERY METHODS ARE AVAILABLE?
I use My Hermes to deliver your bespoke items, they will deliver to your door, safe place or even your work if its not too far from the delivery address and will contact you beforehand to arrange this.
Items over £100 will require a signature on delivery but this can be the household or neighbour.
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
My Hermes usually deliver within 2 to 3 working days of receipt of the package.
DO YOU SHIP INTERNATIONALLY?
I’m sorry, at this time I only deliver to UK address’s. Hopefully in the future I will ship outside the UK.
WHO SHOULD I CONTACT IF I HAVE ANY QUESTIONS?
If you have any questions about where your Parcel is then please use the Tracker service on the My Hermes website.
HOW CAN I RETURN A PRODUCT?
Only if an item is sent incorrectly can you return it, if you need to return an item please get in touch with me ASAP using the Contact Form on this website. All returns will be freepost.